📜 TERMS OF SERVICE

Effective Date: 2.19.26
Business Name: JBUGG LTD
Website: JBUGG.COM

1. Acceptance of Terms

By accessing or using our website, services, or communication platforms, you agree to these Terms of Service.

If you do not agree, please discontinue use.

2. Description of Services

JBUGG provides:

CRM services
Marketing automation
Website & funnel development
Business consulting
SMS & email communications
Customer support services

We reserve the right to modify or discontinue services at any time.

3. SMS Communication Use Cases

By opting into SMS from JBUGG, you agree to receive messages related to:

Appointment scheduling & reminders
Service updates
Order confirmations
Customer support
Marketing promotions (if opted-in)

Message frequency varies.

Message & data rates may apply.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP – to cancel
HELP – for support

You may also contact us at:

📧 jordan@jbugg.com
📞 614.569.1222

5. Customer Support Contact

For questions or support:

Email: jordan@jbugg.com
Phone: 614.569.1222
Mailing Address:
2025 Riverside Drive STE 35250
Columbus, OH 43221

6. Age Restriction

Our services are intended for individuals who are at least 18 years old.

By using our services, you confirm that you are 18 years of age or older.

7. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Message & Data Rates Disclosure

Message and data rates may apply depending on your mobile carrier plan.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from use of our services.

10. Link to Privacy Policy

Your use of our services is also governed by our Privacy Policy, available at:

11. Governing Law

These terms shall be governed by the laws of the State of [Your State], United States.

12. Payments, Deposits, Project Start & Late Fees

A deposit is required to initiate services and secure a reserved production window. All deposits are non-refundable, except where otherwise stated in writing.

Project Start Policy

Clients are responsible for providing all required materials, approvals, and communication necessary to begin the project.

If a project is not started within ten (10) days of the deposit payment due to client delay, inaction, or failure to provide required inputs, the deposit will be forfeited and is non-refundable.

Projects that are delayed beyond this period may:

Be removed from the production schedule
Require a new deposit to restart
Be subject to updated pricing or timelines

Payment Terms

All invoices must be paid according to the terms outlined in the proposal or invoice.

Remaining balances may be due:
- Upfront
- In milestones
- Or upon project completion

Failure to complete payment may result in:

Suspension of work
Withholding of deliverables
Termination of the project

Late Payments

Payments not received by the due date may incur:

A late fee of 10% of the outstanding balance
An additional 2% per week thereafter until paid in full

JBUGG LTD reserves the right to:

Pause all work on overdue accounts
Retain all deliverables until full payment is received

Chargebacks & Disputes

By engaging our services, you agree not to initiate chargebacks or payment disputes without first contacting us to resolve the issue.

Unauthorized chargebacks may result in:

Immediate termination of services
Permanent restriction from future services
Collection actions for any outstanding balances